Reference

Open with mpoas Terms & Conditions

Our Terms & Conditions explain how your mpoas account connects you with Auto Roulette, Secrets of Cleopatra, Sportsbook and local wallet options.

Account access rulesWallet conditionsPolicy change noticesData request path
mpoas Open with mpoas Terms & Conditions
HELP WITH TERMS

Contact us when a term is unclear

A clear contact path helps you resolve a policy question before it affects your account. Start with the help route inside your logged-in account and include the relevant section, account phone number…

Account help route Use the signed-in support path for questions about phone verification, account details, access wording or a Terms & Conditions clause affecting your account.
Payment status check Send the payment reference when DANA, OVO, GoPay, QRIS or bank transfer status does not match your account record; we will direct the policy-specific next step.
Policy change query Ask us to clarify a revised clause through account support, especially when a notice affects access, transaction checks, data handling or the date new wording takes effect.
DATA PRACTICE

Check how policy data is handled

Our policy process is designed to leave a usable account record rather than a vague verbal promise.

Data collection

We handle account details, phone verification results and transaction references for the purposes described in the Terms & Conditions, including access checks and support resolution.

Cookie settings

Cookies can retain session or browser preferences needed for account navigation. The policy explains their role, and you can raise a cookie question through account support.

Account security

Keep your phone, password and verification details private. If you notice unfamiliar account activity, contact support through the signed-in route so we can record the concern.

Retention practice

We retain account and transaction records for the periods described by the applicable policy and operational requirements, then handle them according to the stated retention process.

Correction requests

You can request a correction to inaccurate account information by naming the affected field and providing the account phone number used during verification.

Who to contact

Our account support route is the first contact for Terms & Conditions questions, data access requests, correction requests and concerns about how a policy clause was applied.

Find answers about mpoas Terms & Conditions

These questions address the policy points most likely to matter before you open an account. Read the full Terms & Conditions for the wording that applies to your circumstances, then use account support if a clause, wallet status or access decision needs clarification.

They are the account agreement covering eligibility, phone verification, account conduct, payment references, data handling, policy notices and access decisions. Access depends on local law and the wording shown in the current policy.

Read the current policy before opening your account, then follow the acceptance step shown during account creation or continued access. Keep your account details accurate and complete phone verification when requested.

Yes. The policy explains how wallet and QRIS instructions fit into account transactions, while each payment rail may show additional confirmation steps. Follow the status and reference details displayed for your selected method.

Access depends on local law. Your location, account details and the conditions shown at access time can affect eligibility, so check the current Terms & Conditions before opening or continuing an account.

The Terms & Conditions describe collection and use of account details, phone verification records, transaction references and cookies. For a data question or correction request, contact us through the account help route.

We may update policy wording when operational or legal requirements change. We provide the stated notice through the account area or another named route, including the effective date where applicable.

Contact account support with your verified phone number, the date of the decision and the relevant message. We can explain the applicable clause and check whether further account information is required.