Reference

Read mpoas Privacy Policy Before Opening

Our Privacy Policy explains what we collect when you open an account, sign in on mobile, browse Auto Roulette or check DANA and QRIS wallet status.

Clear data purposesWallet details explainedAccount access requests
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mpoas Read mpoas Privacy Policy Before Opening
ASK OUR DESK

Contact Us About Privacy Policy Access

A direct support path helps when you need to ask about personal data, account access or a wallet reference.

Policy questions Send a clear request through our account support path and tell us which part of the Privacy Policy concerns you. We will use your account details to locate the right record.
Wallet references If your question concerns DANA, OVO, GoPay or QRIS, include the relevant payment reference rather than sharing a wallet password. We can check status without asking for secret credentials.
Access changes For a correction, deletion or copy request, we may ask you to complete phone verification first. This step helps us avoid changing personal data for the wrong account.
DATA HANDLING

See How mpoas Handles Account Data

We keep the Privacy Policy connected to the account actions you actually take, from phone verification to a mobile sign-in and a payment status check.

Account records

When you open an account, we use submitted details and phone verification status to identify your account and support sign-in. We do not need your wallet password to handle a policy request.

Cookie choices

Cookies and similar device signals can help remember a session or understand account-page use. Your browser settings provide a way to restrict them, although some sign-in functions may then need repeating.

Device security

A sign-in from a new phone or desktop may create a security event linked to the account. We use that signal to investigate unusual access before discussing personal data.

Payment records

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references can be connected to account activity for status checks. We use payment references, not wallet passwords, for support work.

Retention choices

We retain account, security and payment records only for the operational, dispute and legal purposes described in the current Privacy Policy. The period can depend on the type of record and applicable law.

Your request path

To ask for access, correction or deletion, contact our support desk from your account and describe the request. We may verify your phone details before making a change or sharing a record.

Find Privacy Policy Answers for mpoas

These Privacy Policy answers address the account and payment questions you are most likely to have before opening an account. They cover the data we handle, how to request a change, what happens on different devices and where local-law conditions apply. If your situation is not listed, use the support path with your account phone details.

It covers data connected with account creation, phone verification, sign-in, device activity, support messages, cookies and payment references for DANA, OVO, GoPay, QRIS, bank transfer and virtual account.

We use your phone details to create and identify your account, complete the account-access check and help prevent someone else from requesting changes to your personal data.

Yes. The policy covers information linked to sign-in from a mobile phone or desktop, including session and security signals used to investigate unusual account access.

Contact our support desk through your signed-in account, state that you want a data copy and complete any phone verification we request. We handle the request under applicable law.

You can request a correction or deletion through account support. We may need to retain selected account, payment or security records where operational, dispute or legal needs require it.

Yes. Payment references and wallet status connected with DANA, OVO, GoPay or QRIS are covered. We ask for reference details when checking a payment, not your wallet password.

Access depends on local law. Before opening an account or sending personal details, check whether the service is available to you where local law permits and contact support about a specific restriction.

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